Food delivery volumes in India reach pre-Covid-19 peaks: Zomato CEO

 

The food conveyance volumes in India have reached pre-COVID-19 peaks,Zomato Founder and CEODeepinder Goyal said on Monday.

He additionally said it is anticipatedthat thefood conveyance part will keep on developing at around 15-25 percent month-on-month for a long time to come.

"Glad to share that India food conveyance volumes have reached pre-COVID tops. Various urban areas are currently at more than 120 percent of pre-COVID tops," Goyal said in a tweet.

In a progression of tweets, he included that food conveyance is one of the most secure recreational choices accessible to the clients during the pandemic.

"Going ahead, we envision the food conveyance division to keep on developing at around15-25 percent m-o-m for years to come," he included.

"Since March 23rd, 2020, we have conveyed an aggregate of 9.2 crore orders and there have been zero revealed instances of COVID transmission through food conveyance, or our food conveyance specialists," Goyal said.

Afew weeks prior, WHO likewise completely expressed that individuals ought not fear food, or food bundling, or handling or conveyance of food. Individuals should feel great and safe,he included.

"The most recent couple of months have been loaded with stuns and shocks. We salute the difficult work of our conveyance accomplices, alongside a large number of our eatery accomplices who showed incredible dexterity in executing a-list wellbeing practices to guarantee that our clients remain safe," Goyal said.

In September, Goyal had saidin a blog entry that with the progressing IPL season and the ensuing merry season, "we expect food conveyance in the two metros and littler urban areas to make a full recuperation soon and continue becoming over pre-COVID levels.

Zomato to show separate restaurant ratings for delivery and dining

Food aggregator Zomato said on Thursday that it has revised its rating system for restaurants on the app, and will now show separate ratings for delivery and dine-in.
The firm also declared its ratings algorithm its "most precious intellectual property" and will not disclose it to anyone.
The delivery ratings will be visible in red while dine-in ratings will show as black stars.
"You will now see two ratings on the restaurant page telling you how users have rated food ordering and dining-in experience with the chosen restaurant. The colour scheme of black and red is retained throughout our app for ease of identification. The ratings will be contextual, that is, when you are browsing restaurants to order food, you will only see the delivery rating indicated by red stars; similarly when you are planning to go out, you will only see the dining rating indicated by black stars," said Riddhi Jain, global head for new products at Zomato.
The change will be visible to users in all of Zomato's food delivery markets - India, UAE and Lebanon.

The firm will also focus on weeding out fake or paid reviews for restaurants. Using machine-learning algorithms, Zomato is figuring out if any restaurant has indulged in practices like offering users free meals in return for five-star reviews, approached popular Zomato users to write positive reviews for restaurants or used PR agencies to farm reviews.

Zomato cuts 13% jobs, slashes salaries as CEO blames coronavirus

Food delivery app Zomato is cutting 13 per cent jobs as it does not see enough work for all its employees, co-founder and CEO Deepinder Goyal said in a company-wide email on Friday.
"Multiple aspects of our business have changed dramatically over the last couple of months and many of these changes are expected to be permanent. While we continue to build a more focused Zomato, we do not foresee having enough work for all our employees. We owe all our colleagues a challenging work environment, but we won’t be able to offer that to 13 per cent of our workforce going forward," Goyal said in the mail.
These employees will remain with Zomato at 50 per cent salary for the next six months, outplacement teams will help these people look for jobs elsewhere, previously allocated ESOPs will continue to vest during this period of six months, the current health insurance, wherever provided by Zomato will continue for this period along with access to the company's in-house mental wellness team.
Those impacted will get e-mails for a Zoom call with the leadership team within the next 24 hours. The move may impact around 500 of the firm's 4,000-odd employees.
From June, Zomato has asked for a temporary reduction in pay for the entire organisation. Salary cuts will be up to 50 per cent for people with higher salaries and lower for those with lower salaries.

"Our business has been severely affected by the COVID lockdowns. A large number of restaurants have already shut down permanently, and we know that this is just the tip of the iceberg. I expect the number of restaurants to shrink by 25-40 per cent over the next 6-12 months. What actually happens, for better or worse, is anybody’s guess," Goyal said.

#ZomatoUninstalled, #BoycottUberEats trend after 'food is religion' tweet

International News

A day after Zomato snubbed a customer who refused an order from a non-Hindu rider, #ZomatoUninstalled trended on Twitter on Thursday, with many accusing the online food delivery platform of bias. #BoycottUberEats also caught on after UberEats backed its rival’s “Food has no religion” comment.
Even as the incident had social media divided, the Jabalpur police in Madhya Pradesh sought an undertaking from the Zomato customer that he would not spread religious hatred. The controversy began on Tuesday when a Zomato customer tweeted: “Just cancelled an order on @ZomatoIN they allocated a non-Hindu rider for my food they said they can't change rider and can't refund on cancellation. I said you can't force me to take a delivery. I don't want don't refund just cancel.”
In response, the official Twitter handle of Zomato tweeted, “Food doesn’t have a religion. It is a religion.”
Zomato founder Deepinder Goyal tweeted: “We are proud of the idea of India — and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values.”
While several Twitter users came out in support of Goyal, others agreed with the customer and pulled out examples of complaints where Zomato did not take a similar stand. The tweet that began the entire issue was, however, deleted by Thursday morning.
Hashtags like #boycottzomato trended on Wednesday, #ZomatoUninstalled gathered steam on Thursday.

 "Bye bye Zomato, you lost one precious customer, many more to come… Don't support one side if you can't resolve the issue. #Zomato Uninstalled,” tweeted one user. Many uninstalled UberEats’ app as well, and tweeted #BoycottUberEats for supporting Zomato...Read More

Flipkart India's most preferred workplace; Amazon, Oyo come next: LinkedIn

Company News

Walmart-owned Flipkart is the most preferred workplace in India, followed by Amazon and Oyo in the second and third places, respectively, according to a list compiled by professional social media network LinkedIn.

Internet companies dominate the top 10 spots in LinkedIn's fourth edition of the '2019 Top Companies' list for India.

IT giant Tata Consultancy Services (TCS) made its debut at the seventh place, new entrants and homegrown internet and consumer services companies Swiggy and Zomato were ranked sixth and eighth, respectively.

Uber, another new entrant, took the fifth spot, while, One97 Communications was at the fourth rank and Oil and Energy conglomerate Reliance Industries was at the 10th place.

Others on the list include consulting firm Boston Consulting Group (BCG) at 13th, Yes Bank (14), IBM (15), Daimler AG (16), Freshworks (17), Accenture (18), Ola (19), ICICI Bank (20), PwC India (21), KPMG India (22), Larsen & Toubro (23), Oracle (24), and Qualcomm (25).

"This year, half the companies are new entrants on the list, including IT giants such as TCS and IBM that showcase the changing job and hiring landscape," said LinkedIn India Managing Editor Adith Charlie.

Charlie further said that "the presence of more blue chip Indian companies such as Larsen & Toubro and Reliance Industries, among others emphasises the fact that these large firms are getting better at attracting millennials employees".


 The report further noted that majority of companies on the list made maximum new hiring for engineering jobs followed by operations and business development.